Workers’ compensation insurance is a necessary and unavoidable operating cost for your clients. That doesn’t mean it’s an altogether fixed cost. As an agent, this presents you with a great opportunity to help your clients save money and strengthen your relationship with them at the same time.
There are two general methods for lowering workers’ comp costs: lower the manual premium or lower the experience mod.
Helping your clients lower their manual premium is the much more difficult option of the two. Since their manual premium is determined by payroll, location, and the kinds of work their employees perform, to change their manual premium they would need to cut workers’ pay, relocate their company, or start another business entirely.
Lowering their experience mod is a completely different story. As you likely well know, an experience mod (experience modification factor) is a multiplier based on your client’s workers’ compensation claims history, which is dramatically impacted by the effectiveness of their injury prevention efforts. It can have a positive or negative impact on their premium. If your client has better outcomes than their competitors, they’ll get a credit mod (a discount on workers’ comp insurance). If they do worse than their competitors, they’ll get a debit mod and pay a higher overall premium for their workers’ compensation. In other words, lower their experience mod and you’ll lower their premium.
Here are six practical ways to help clients lower their experience mod. And, did you know you can provide all these resources to your clients in one fell swoop? That’s where Midwestern’s Risk Management Center comes in.
Eliminate sources of past losses.
This one is pretty straightforward. Help your clients find and fix any known and potential hazards. Midwestern’s Risk Management Center can assist with this through the “Incident Track” application. Our Incident Track application is a tool for both conducting detailed incident investigations and tracking incidents (both those that result in injuries and near-miss incidents). By using the Incident Track application within Midwestern’s Risk Management Center, employers can better identify and prioritize hazards to be addressed. As an added benefit, the Incident Track application will automatically create the OSHA 300 Logs that most employers are required to maintain.
Ensure workforce compliance.
Help your clients understand and follow all the rules their organization is accountable for—from Occupational Safety and Health Administration regulations to laws on the state and local levels. This includes emergency response planning, labeling of hazardous materials, equipment operator certification, evacuation mapping, and more. Midwestern’s Risk Management Center can assist with this through its “Risk Management Library” which provides a wealth of continually updated resources to help employers keep up to speed on rapidly changing rules
Optimize employee hiring, onboarding, education, and training.
Help your clients communicate the importance of safety to every individual in their organization. A well-trained workforce is essential for the safety of employees. As such, employers should conduct safety training on day-1 and periodically thereafter, helping to ensure that everyone is aware of safe work practices relative to their job and their workplace. Midwestern’s Risk Management Center can assist with this through its “Training Track” application. Our Training Track application allows your clients to automate the employee training process. Using the Training Track application within Midwestern’s Risk Management Center allows your clients to schedule, track, and document training with a database of award-winning courses, and even allows them to upload and deliver their own content and leverage the same automated delivery and tracking capabilities of the Training Track application.
Set Safety-Related goals and keep your team accountable for them.
Instead of merely reacting to accidents and resulting claims, help your clients get proactive in their commitment to workplace safety. Help them designate safety responsibilities; establish safety-related targets, timelines, and strategies; and measure results against their objectives. Midwestern’s Risk Management Center can help with this through its “Behavior-Based Safety” application. This application gives your clients the tools to cultivate an organization-wide safety culture with a Behavior-Based Safety Program.
Conduct regular audits and loss control inspections.
Help your clients inspect and test their systems for potential hazards, gaps, and areas in need of updating. Midwestern’s Risk Management Center can assist with this through its “Audit Track” application. Our Audit Track application gives your clients the power to create custom audits, surveys, questionnaires, and self-assessments, which can be critical to identifying hazards, or safety program deficiencies that could lead to injuries.
Maintain complete and thorough records.
In the world of occupational safety, documentation is essential – documentation of training, documentation of inspections, documentation of safety programs, etc. Help your clients capture information about every system, step, employee, incident, decision, and so on. By providing one consolidated place to access all of this information electronically, Midwestern’s Risk Management Center can help you help your clients develop an efficient, well-documented safety program.
Ultimately, we’re talking about helping your clients create a comprehensive safety program and instilling a culture of safety throughout their organization. That may sound like a lot of work for your clients. And that’s because it is—if they’re doing everything manually. And that’s where you can help. By encouraging the clients that you have placed with Midwestern Insurance Alliance to take advantage of all that Midwestern’s Risk Management Center has to offer, you will be making it easier for them to implement an effective safety management program that will reduce claims and help them lower their experience mod.
One last note, Midwestern’s Risk Management Center is available for free unlimited use by all of your clients that you have placed with Midwestern Insurance Alliance for workers’ compensation coverage, irrespective of premium size or industry. If your curiosity is peaked, check out the video overviews of the various applications within Midwestern’s Risk Management Center.